This position works within our Human Resources department where you will be responsible for building and administering all new and ongoing employee onboarding and training.

At Bookkeeper360, we help small business owners focus on growing their business by eliminating the headaches of managing a finance department. Bookkeeper360 has been voted by NerdWallet as the best overall Bookkeeping Solution for Small Businesses for the past two years.

Our firm is in a hyper-growth stage and we are expanding our team to service our fast-growing client base. It is essential that we lay the foundation for a successful organization. You’ll leverage your past experience and play a crucial role in overseeing the success of our team members.

What you'll do as the Staff Success Coach at Bookkeeper360:

  • Develop programs and curricula for the new hires of the organization for orientation and in-job training
  • Ensure all new hires are successfully onboarded and are equipped with the necessary skills to succeed
  • Administer seminars, training material and workshops covering various topics such as:
  • Accounting best practices
  • Internal & 3rd Party Technology Software
  • Process and procedures
  • Industry/vertical specific training/project management
  • Customer service
  • Company Vision, history and core values
  • Evaluate employee performance to gauge where skills are lacking
  • Conduct surveys to gauge the effectiveness of training

How to be successful in this role:

• Must be Driven, Accountable, Humble, and Team-Oriented

• Prior experience as a trainer, teacher, or a similar position

• Public accounting experience

• Be obsessed with developing and cultivating a never-ending appetite for learning and broadening your knowledge

• BS/MS in accounting

• Cloud-based accounting experience

• Effective communication (verbal and written) and interpersonal skills to inspire and engage staff

• Expertise in accrual basis financial reporting including deferred revenue

• Strong financial analytic skills

• Preferred accounting: experience in commerce, product companies, technology, professional service business, and real estate

• Knowledge of Quickbooks Online and Xero

• Experience working with Shopify, Bill.com, and Gusto

• Experience using Office & Google Suite (Docs, Sheets)

• Consulting experience

What you can expect as a Team Member:

• Competitive salary + performance bonus

• Comprehensive benefits package including medical, dental, vision, and 401K with employer match

• Paid parental leave and job security for all new parents (Moms, Dads, Adoptive, Foster)

• Fully remote workplace

• Unlimited PTO after the first year

• Company paid holidays

• Virtual team-building activities, and other company-wide events

• Collaborative team-based work environment

• Career path and advancement opportunities - company policy of promoting from within

At Bookkeeper360, we are committed to hiring diverse talent of different backgrounds and as such, it is important to provide an inclusive work environment for all. We do not discriminate based on race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Bookkeeper360:

Bookkeeper360 is a fintech accounting solution for small businesses. Bookkeeper360’s product offerings include SaaS business intelligence tools and tech-enabled accounting, advisory, back-office, payroll, and tax services provided by its 100% U.S. Based team of CPA’s and accounting experts.

We have been recognized by Inc. 5000 Fastest Growing Companies and an Inc. 5000 Best places to work.

We have earned a 4.8 Google ranking from the 1000+ customers as a result of our hardworking and dedicated team.